FAQ

Everything About Your T8

Everything about setup, data plans, coverage, and your T8 experience.

Before You Buy

What is included with each T8 Annual Plan?

Every plan includes:

  • T8 Portable WiFi device
  • Your choice of 50GB or 100GB U.S. data
  • 365 days from first successful activation
  • No SIM
  • No App
  • No Contract
  • No automatic renewal
Which annual plan should I choose?

Choose 50GB for $169 for lighter travel, backup, or occasional use. Choose 100GB for $199 for frequent trips, remote work, and heavier everyday use.

Both plans include the T8 device and remain valid for 365 days from first successful activation.

Does T8 require a SIM card?

No. T8 does not require a SIM.

It uses built-in CloudSIM technology to connect automatically without SIM swapping.

Does T8 require an app?

No app is required.

Simply power on your T8, connect your phone, tablet, or laptop to the T8 WiFi network, and get online.

How does CloudSIM technology work?

T8 uses built-in CloudSIM technology.

The device automatically detects available local networks and selects the best available connection to help keep you online.

How CloudSIM Works

  1. Power on your T8
  2. CloudSIM detects available networks
  3. T8 selects the optimal connection
  4. You connect instantly
CloudSIM — Detect, Select, Connect
Detect → Select → Connect
How does T8 connect to the internet?

T8 connects through built-in CloudSIM technology.

It automatically detects available networks and selects the best available connection based on your location.

No SIM swapping. No manual carrier setup.

How many devices can connect to T8?

T8 supports up to 8 connected devices at the same time.

How long does the battery last?

The built-in 3500mAh battery provides up to approximately 12 hours of use depending on network conditions and connected devices.

Why Choose T8?

No SIM Needed

No physical SIM cards. No swapping.

Connect Up To 8 Devices

Phones, tablets, laptops and more.

365-Day Connectivity

Prepaid service with no carrier contract.

Data & Plans

What happens when I use all my included data?

After the included 50GB or 100GB of U.S. data is used, you can add more data anytime by scanning the recharge QR code on your T8 screen.

Is there a monthly subscription?

No.

Each annual plan is prepaid with no contract and no automatic renewal.

Can I add more data later?

Yes. Additional prepaid data plans can be added whenever you need them.

Does unused data expire?

Your included 50GB or 100GB of U.S. data is valid for 365 days from first successful activation.

Coverage

Do the T8 Annual Plans include international data?

The 50GB and 100GB Annual Plans include U.S. data.

Traveling abroad? Add a destination plan anytime through the recharge QR on your T8.

Can I use T8 internationally?

Yes.

T8 supports connectivity in 130+ countries with compatible prepaid destination plans.

Which countries does T8 support?

T8 supports 130+ countries across North America, Europe, Asia, Latin America, Oceania, the Middle East, and Africa.

View our Coverage page for the full list.

Shipping & Support

How long does shipping take?

Free U.S. shipping is available.

Orders typically arrive within 2–5 business days with tracking.

What warranty and support do I receive?

Your T8 includes a 12-Month Limited Hardware Warranty for verified manufacturing defects.

After your first qualifying paid IotesimGlo data renewal, you may become eligible for Lifetime Device Care, subject to the eligibility requirements and limits in the policy.

See our Warranty Policy and Refund & Return Policy for details.

What if my device has a problem?

Contact our support team and we will help troubleshoot your device or provide assistance based on your situation.

30-Day Return 12-Month Limited Warranty US Shipping 2–5 Days

Stay Connected for 365 Days

50GB $169 · 100GB $199

T8 Device Included · 50GB or 100GB U.S. Data
365 Days From First Activation · No Contract.

Choose Your Annual Plan

T8 Device Included • 365-day validity • Free U.S. shipping