Privacy Policy

1) Information We Collect

We may collect contact details (name, email, phone), shipping details, order records, support communications, device/service usage records needed for troubleshooting, and basic site analytics data.

2) How We Use Information

We use information to process payments, fulfill orders, send shipping/transaction updates, provide support, prevent fraud, and improve product and service quality.

3) Payment and Security

Payments are handled via secure encrypted payment providers. We do not store full card numbers. We use reasonable technical and organizational safeguards to protect personal data.

4) Data Sharing

We share only necessary data with service partners such as payment processors, shipping providers, and telecom/network partners, solely for delivering requested services.

We may also disclose information when required by law, lawful request, fraud prevention needs, or to enforce our agreements and protect rights, safety, and property.

5) Cookies and Analytics

We may use cookies or similar technologies for core site functionality, traffic measurement, and performance optimization. You can manage cookie preferences in your browser settings.

6) Data Retention

We retain data as needed for order fulfillment, support obligations, compliance, dispute handling, and legitimate business needs.

7) Your Rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal data, subject to legal exceptions.

You may also request data portability or object to certain processing where applicable. Identity verification may be required before we process requests.

8) International Data Transfer

Because our services may involve global partners, your information may be processed in countries other than your residence, with safeguards applied as required.

9) Policy Changes

We may update this Privacy Policy periodically. The latest version published on this page applies.

10) Contact

For privacy questions or requests, contact support@iotesimglo.com.

11) Children's Privacy

Our services are not directed to children under 13 (or minimum age required by local law), and we do not knowingly collect personal information from children without appropriate consent.

12) Legal Basis and Regional Notice

Where required, we process data based on contract performance, legal obligations, legitimate interests, and consent. Additional regional rights may apply under relevant privacy laws.